An Individual Course
Design Problems Addressed: Course content and intent should be clear and concise, prominently display ratings, enrolled students as social proof, duration, level, continuing education credits offered, calls to action for purchase or subscription, involvement in internal certificate programs, a course preview, and provide a view into questions students ask of instructors, and their responses.
Measuring Success: User engagement, use metrics and ratings.
Process: Kevin did several rounds iteration on wireframing, prototyping, Drupal theming in PHP/HTML/CSS, and deployments to ship this product. Adjustments were made to address SEO and usability, based on analytics and feedback.
Results: User and stakeholder feedback was very positive. Users reported being able to effectively take courses any time, on any device.
A Course Detail Page
Design Problems Addressed: Users would need to be able to work their way through each course, watch the videos, download supplemental materials, keep track of their progress, and pass a quiz to satisfy the requirements of the continuing education credit granting authority.
Measuring Success: User completion metrics. If they completed the courses and collected their CPE in significant numbers, it was a good result.
Process: Course node design went through several iterations, with variations on the header titles, course tracking controls for both corporate and individual use, and course navigation on left, then right. Kevin provided wireframing and themed the designs in Drupal. The course progress thermometer was a nice touch.
Results: Users indicated strong satisfaction through positive course reviews and ratings. User testing showed that users were able to complete courses using mobile devices, and several reported satisfaction with being able to take courses while traveling.